{"id":12,"date":"2025-12-23T15:19:55","date_gmt":"2025-12-23T15:19:55","guid":{"rendered":"https:\/\/linbury.com\/?page_id=12"},"modified":"2025-12-23T15:44:40","modified_gmt":"2025-12-23T15:44:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/linbury.com\/ru\/refund_returns\/","title":{"rendered":"\u041f\u043e\u043b\u0438\u0442\u0438\u043a\u0430 \u0432\u043e\u0437\u0432\u0440\u0430\u0442\u0430 \u0438 \u043e\u0431\u043c\u0435\u043d\u0430"},"content":{"rendered":"<p><!-- Linbury - Refund & Returns Policy (Canada-friendly) --><\/p>\n<p style=\"margin:0;font-size:14px;color:#333;\">\n      We want you to love your purchase. This policy explains how returns, exchanges, and refunds work for orders placed on <strong>linbury.com<\/strong>.\n    <\/p>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">1) Return window<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    We offer a <strong>90-day hassle-free return policy<\/strong>. Return requests must be submitted within <strong>90 days<\/strong> of the delivery date.\n  <\/p>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">2) Eligibility for returns<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    To be eligible for a return, items should be:\n  <\/p>\n<ul style=\"margin:0 0 14px 18px;color:#333;font-size:14px;\">\n<li><strong>Unused<\/strong> and in the same condition you received them.<\/li>\n<li>Returned with <strong>original packaging<\/strong> when possible.<\/li>\n<li>Accompanied by your <strong>order number<\/strong> (or proof of purchase).<\/li>\n<\/ul>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">3) Non-returnable items<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    Certain items may be non-returnable for hygiene\/safety reasons (for example, personal care items once opened). If an item is non-returnable, it will be indicated on the product page where applicable.\n  <\/p>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">4) How to start a return<\/h2>\n<ol style=\"margin:0 0 14px 18px;color:#333;font-size:14px;\">\n<li>Email us at <a href=\"mailto:support@linbury.com\" style=\"color:#0b57d0;text-decoration:none;\">support@linbury.com<\/a> with your <strong>order number<\/strong> and the item(s) you want to return.<\/li>\n<li>We\u2019ll reply with return instructions and the next steps.<\/li>\n<li>Once your return is received and inspected, we\u2019ll issue your refund or exchange (as applicable).<\/li>\n<\/ol>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">5) Return shipping<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    Return shipping costs depend on the reason for the return:\n  <\/p>\n<ul style=\"margin:0 0 14px 18px;color:#333;font-size:14px;\">\n<li><strong>Damaged\/defective\/incorrect item:<\/strong> We\u2019ll make it right. Contact us within <strong>48 hours<\/strong> of delivery with photos\/videos.<\/li>\n<li><strong>Changed mind \/ ordered by mistake:<\/strong> Return shipping may be the customer\u2019s responsibility.<\/li>\n<\/ul>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">6) Refunds<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    After your return is received and inspected, refunds are issued to the <strong>original payment method<\/strong> within <strong>5\u201310 business days<\/strong>. Bank processing times may vary.\n  <\/p>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">7) Exchanges<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    If you prefer an exchange (for example, a replacement due to damage\/defect), contact us and we\u2019ll confirm the best option based on stock availability.\n  <\/p>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">8) Order changes &amp; cancellations<\/h2>\n<p style=\"margin:0 0 10px;color:#333;font-size:14px;\">\n    You may request changes or cancellation within <strong>12 hours<\/strong> of placing your order. Once an order has shipped, it cannot be changed or cancelled.\n  <\/p>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">9) Shipping policy (Canada)<\/h2>\n<ul style=\"margin:0 0 14px 18px;color:#333;font-size:14px;\">\n<li>We currently ship within <strong>Canada only<\/strong>.<\/li>\n<li><strong>Free shipping<\/strong> on all orders within Canada (no minimum).<\/li>\n<li>Orders are typically processed within <strong>1\u20132 business days<\/strong> (excluding holidays).<\/li>\n<li>Delivery estimates: <strong>3\u20137 business days<\/strong> (major cities), <strong>5\u201310 business days<\/strong> (remote areas).<\/li>\n<\/ul>\n<h2 style=\"margin:18px 0 8px;font-size:18px;\">10) Contact us<\/h2>\n<p style=\"margin:0 0 8px;color:#333;font-size:14px;\">\n      Need help with a return or refund?\n    <\/p>\n<p style=\"margin:0;color:#333;font-size:14px;\">\n      Email: <a href=\"mailto:support@linbury.com\" style=\"color:#0b57d0;text-decoration:none;\">support@linbury.com<\/a>\n    <\/p>","protected":false},"excerpt":{"rendered":"<p>We want you to love your purchase. This policy explains how returns, exchanges, and refunds work for orders placed on linbury.com. 1) Return window We offer a 90-day hassle-free return policy. Return requests must be submitted within 90 days of the delivery date. 2) Eligibility for returns To be eligible for a return, items should [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":6,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":7739,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages\/12\/revisions\/7739"}],"wp:attachment":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}