{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2025-12-23T15:46:07","modified_gmt":"2025-12-23T15:46:07","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/linbury.com\/ru\/customer-help\/","title":{"rendered":"\u0421\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432"},"content":{"rendered":"

Our happiness team is always here to assist.<\/h3>\n

<\/p>\n

\u0421\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/h2>\n

Common purchase questions answered.<\/p>\n

<\/p>\n

Orders & Shipping<\/h3>\n
\nQ: When will my order ship?<\/summary>\n

A: Orders are processed within 1\u20132 business days (excluding holidays). Once shipped, you\u2019ll receive an email with your tracking number.<\/p>\n<\/details>\n

\nQ: Do you ship within Canada only?<\/summary>\n

A: Yes. We currently ship within Canada only to ensure faster delivery and reliable tracking.<\/p>\n<\/details>\n

\nQ: How much is shipping?<\/summary>\n

A: Free shipping on all orders within Canada. No minimum purchase required.<\/p>\n<\/details>\n

\nQ: How long does delivery take?<\/summary>\n

A: Major cities typically arrive in 3\u20137 business days. Remote areas may take 5\u201310 business days, depending on carrier updates.<\/p>\n<\/details>\n

\nQ: Can I change or cancel my order?<\/summary>\n

A: You can request changes or cancellation within 12 hours of placing your order. Once an order has shipped, it cannot be changed or cancelled.<\/p>\n<\/details>\n

<\/p>\n

Returns & Refunds<\/h3>\n
\nQ: What is your return policy?<\/summary>\n

A: We offer a 90-day hassle-free return policy. Returns must be requested within 90 days of delivery. Items should be unused and in original packaging when possible.<\/p>\n<\/details>\n

\nQ: When will I receive my refund?<\/summary>\n

A: After your return is received and inspected, refunds are issued to the original payment method within 5\u201310 business days.<\/p>\n<\/details>\n

\nQ: What if my item arrives damaged or incorrect?<\/summary>\n

A: Please contact us within 48 hours of delivery with photos\/videos, and we\u2019ll make it right as quickly as possible.<\/p>\n<\/details>\n

<\/p>\n

Payments & Fees<\/h3>\n
\nQ: What payment methods do you accept?<\/summary>\n

A: We accept major credit\/debit cards (Visa, Mastercard, American Express) and other secure options shown at checkout.<\/p>\n<\/details>\n

\nQ: Will I be charged duties or hidden fees?<\/summary>\n

A: No. All prices are listed in CAD, and there are no hidden fees or duties for Canadian orders.<\/p>\n<\/details>\n

<\/p>\n

\u0421\u0432\u044f\u0437\u0430\u0442\u044c\u0441\u044f \u0441 \u043d\u0430\u043c\u0438<\/h3>\n
\nQ: How can I reach customer support?<\/summary>\n

A: Email us at support@linbury.com<\/a> or submit the form on our Contact Us page. We typically respond within 24 hours on business days.<\/p>\n<\/details>\n

Tip: Keep your order number handy when contacting support \u2014 it helps us assist you faster.<\/p>","protected":false},"excerpt":{"rendered":"

Our happiness team is always here to assist. Customer Help Common purchase questions answered. Orders & Shipping Q: When will my order ship? A: Orders are processed within 1\u20132 business days (excluding holidays). Once shipped, you\u2019ll receive an email with your tracking number. Q: Do you ship within Canada only? A: Yes. We currently ship […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-1002","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages\/1002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/comments?post=1002"}],"version-history":[{"count":4,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages\/1002\/revisions"}],"predecessor-version":[{"id":7760,"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/pages\/1002\/revisions\/7760"}],"wp:attachment":[{"href":"https:\/\/linbury.com\/ru\/wp-json\/wp\/v2\/media?parent=1002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}